08 Jul Aegis Sciences Corporation Shares 2025 Client Satisfaction Survey Results
Aegis Sciences Corporation is pleased to announce the results of its 2025 Client Satisfaction Survey. Our toxicology services provide insights to help clinicians identify medication compliance, explore causes of non-adherence, and reduce risk for adverse events and overdose. Respondents affirmed that our services make a difference for their practice and for their patients. Aegis received a Net Promoter® Score of 91 from those surveyed.
In addition, respondents rated their experience with sales and service and were asked how Aegis made a difference in their practice.
“We don’t have to play guessing games about whether an individual is telling us the truth, and we can just get to conversations about compliance, goals, and drug use patterns.”
Reid Lofgran, DO, North Canyon Addiction Recovery Clinic, Jerome, ID
“Being able to test for designer drugs has helped our facility out tremendously.”
Chantelle Comer, Office Manager, American Treatment Network, Havertown, PA
Surveyed clients responded that they value Aegis’s turnaround time, access to clinical support and testing menu options and were “usually to always satisfied” regarding the availability of client services, response time to requests, and problem resolution. Clients gave permission to share their responses for marketing purposes. Aegis sends the survey annually to measure satisfaction on client services and sales support.
“As we celebrate Aegis’s 35th anniversary, we’re especially grateful for the trust and feedback from our clients, which help us continuously improve and innovate,” said Regina Sweeney, Aegis Vice President of Client Relations.
